Privacy Policy

Information We Collect

We collect information to provide and improve our services. The types of information we gather include:

• Personal details you voluntarily provide when contacting us or requesting information about our routes and activities
• Usage data including pages visited, time spent on our site, and navigation patterns through automatic tracking technologies
• Device information such as browser type, operating system, and IP address
• Location data if you enable location services while accessing our site or routes
• Communication preferences and inquiries you submit through contact forms

We only collect information that is necessary to provide our services and enhance your experience exploring the Castletown House parklands and avenue walks.

How We Use Your Information

We use the information we collect for legitimate business purposes:

• To provide and maintain our website and services related to senior leisure outdoor activities
• To respond to your inquiries and provide customer support regarding park routes and activities
• To send you updates about new trails, seasonal activities, and events at Castletown House parklands
• To analyze usage patterns and improve the functionality and content of our website
• To ensure the security and integrity of our website and services
• To comply with legal obligations and respond to lawful requests from authorities

Your personal information is not sold to third parties. We may share data with service providers who assist us in operating our website, but they are bound by confidentiality agreements.

Your Rights and Choices

You have several rights regarding your personal information. You can request access to, correction of, or deletion of your data at any time. You may also withdraw consent for communications or disable certain data collection features in your browser settings.

To exercise your rights, please contact us directly. We will respond to your request within thirty days in accordance with applicable privacy laws. You have the right to lodge a complaint with your local data protection authority if you believe your privacy has been violated.

You can manage cookie preferences through your browser settings or our cookie consent tool, choosing which types of non-essential cookies you wish to accept.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience on our website. Cookies are small files stored on your device that help us remember your preferences and improve site functionality.

Essential cookies are necessary for basic site operation and cannot be disabled. These include security and performance cookies. Non-essential cookies include analytics and marketing cookies that help us understand how you use our site and provide personalized content.

You can control cookie settings through your browser preferences or our cookie management tool. However, disabling certain cookies may affect the functionality of some features. We recommend reviewing our separate Cookie Policy for detailed information about specific cookies we use.

Data Security and Retention

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our website uses secure SSL encryption for data transmission.

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. When information is no longer needed, we securely delete or anonymize it. Retention periods vary depending on the type of information and the purpose for which we use it.

While we strive to maintain high security standards, no method of transmission over the internet is completely secure. We encourage you to use strong passwords and practice safe browsing habits.

Third-Party Links and Services

Our website may contain links to third-party websites and services related to parks, outdoor activities, and travel planning. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party services before providing your information.

This Privacy Policy applies only to our website and the information we collect directly. When you click on external links, you are leaving our site and are subject to the privacy practices of those websites.

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or applicable laws. We will notify you of material changes by posting the updated policy on our website with a revised "Last updated" date.

Your continued use of our website after any changes indicates your acceptance of the updated Privacy Policy. We encourage you to review this policy periodically to stay informed about how we protect your information.